Support

While the app, instant-play and banking features at BigSpin Casino are fairly self-explanatory, gamblers do occasionally encounter problems. Although the customer support team would prefer that players never run into issues at the casino, there are plenty of ways to resolve problems when they occur.

Frequently Asked Questions

The FAQ page at BigSpin Casino is thoroughly developed, addressing issues like mobile play, useable devices, frozen games, randomness, accessing game instructions, promotions, banking, balances, cashouts and a great deal of other problems. Generally, it is preferable to visit the FAQ page before contacting a customer service representative; while gamblers are more than welcome to contact a member of the team at any time, checking the FAQ page may speed up the process of finding the information needed to resolve an issue.

Contacting Customer Service

Those online casino players who cannot find the information they need on the accessible FAQ page have a variety of other ways to contact customer service. Available around the clock, the BigSpin Casino customer service team can be reached via the email client found on the website, telephone or the convenient live chat feature. Regardless of how players choose to connect with BigSpin Casino’s customer service team, these knowledgeable representatives are on hand to help with whatever they can.

Never Hesitate

If you’re in need of assistance with an issue that you cannot resolve on your own, don’t hesitate to contact the friendly, helpful customer service team at BigSpin. Get started now with the knowledge that you’re in the hands of professionals when you play at BigSpin Casino.